FPJO Workforce Operation Manager

Full Time
Posted: 2023-02-28
Deskripsi Lowongan

This position provides leadership in the organization or functional area and is primarily engaged in management activities that establish the direction of a department, function, or project. The position requires the application of knowledge gained from experience and expertise to the job duties and responsibilities. The position will make decisions in areas that may impact the organization and its employees, clients, budgets, policies, procedures, work practices, or compliance programs.

The purpose of this position is to oversee a team of Human Resource professionals supporting a business or several businesses, or oversee/manage a specific Human Resource discipline, activity, program or process. This position has the responsibility to implement HR strategies, and initiatives throughout project, office, or local business line to improve workforce performance.

Principal Job Duties & Responsibilities
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
  • Advise managers on organizational policy matters, and recommend needed changes
  • Act as main resource to respond to queries regarding Human Resource policies and procedures and applicable country regulations
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organizational personnel Human Resource policies and practices
  • Prepare and monitor budgets for Human Resource operations
  • Support change management with a focus on employee engagement and retention
  • Serve as internal consultant to managers, supervisors and employees on personnel issues that affect performance and business relationships
  • Manage and deliver HR presentations and initiatives internally within client and externally
  • Communicate regularly, internally within Client and externally (i.e., candidates, benefits providers, external vendors, etc.)
  • Interpret and communicate global Human Resource initiatives and strategy and design processes for implementation into regional tactical plans and instruction
  • Mitigate risk
  • Typically manage personnel and provide an environment for the development and professional advancement of staff members, including on-the-job and formal training and development opportunities, and timely performance feedback
  • Leverage internal and external resources to administer policies and procedures consistently across all business lines, functions, and locations
  • Analyze situations, identify and forecast pertinent problems and evaluate realistic options; and recommend/implement appropriate course of action
  • Organize and prioritize a variety of complex projects and multiple tasks in an effective and timely manner, set priorities, and meet critical time deadlines
  • Maintain compliance with all applicable policies, procedures, and global standards
  • Adhere to and support Client's Health, Safety & Environmental and Sustainability Policies
  • Effectively develop and apply the Core Skills to the job
  • May need to travel to attend to business related matters
  • Meet expectations on attendance and punctuality
  • Other duties as assigned


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