Head of Business Operations

Full Time
Jakarta
Posted: 2023-02-21
Deskripsi Lowongan

Head of Business Operations

We are looking to hire a visionary Head of Business Operations to oversee our company’s operational processes, ensure superb customer experience, and responsible for the efficiency of business. Overseeing our organization’s ongoing operations and procedures. Our ideal candidate has extensive experience within the industry, perhaps having worked your way up through the ranks to your role as an executive. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the tech industry.

Top candidates will be exemplary leaders, have superb business acumen and a sound understanding of business strategies. The goal of the Head of Business Operations position is to secure the functionality of business to drive extensive and sustainable growth.

Responsibilities:

  • Design and implement business strategies, plans and procedures
  • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
  • Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals
  • Lead employees to encourage maximum performance and dedication
  • Ensure effective recruiting, on-boarding, professional development, performance management, and retention
  • Manage relationships with partners/vendors


Requirements & Qualifications:

  • Proven experience as Head of Business Operations or relevant role in tech sector
  • Extensive experience managing a complex enterprise’s human resources, finances, operations and strategies
  • Leadership skills, with steadfast resolve and personal integrity
  • Working knowledge of data analysis and performance/operation metrics
  • Understanding of advanced business planning and regulatory issues
  • Aptitude in decision-making and problem-solving
  • Excellent interpersonal and public speaking skills
  • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

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